Executive team at Pillar Properties in Seattle, Washington

Executive Team

Just as our properties have won numerous awards, our executive leadership team has also been recognized for industry excellence. With years of experience and a focus on building something remarkable at every turn, our leadership team brings a long-term vision to Pillar Properties.

Billy Pettit, President of Pillar Properties in Seattle, Washington

President
Billy Pettit

Billy Pettit is responsible for the strategic planning and growth of the company and maintains oversight of Pillar’s operations and development teams.  Under his leadership, Pillar Properties has flourished and the company has been recognized with numerous awards. The company’s explosive growth has led to seven consecutive appearances on the Puget Sound Business Journal’s annual list of the Top 100 Fastest Growing Private Companies, as well as five consecutive appearances on the INC 5000 List of America’s Fastest Growing Private Companies.  Based on team member satisfaction, Pillar has been recognized as one of Washington’s Best Workplaces by The Puget Sound Business Journal four times and also by Seattle Business Magazine twice.  Pillar has also received national recognition with six consecutive top-five rankings, twice finishing number one overall, on the annual resident satisfaction survey conducted by SatisFacts.  Pillar Passions, the company’s philanthropic initiative, received the Multifamily Executive Community Service Award for 2016.

Pillar Properties currently has a portfolio of more than 1,800 apartment units throughout the Puget Sound region, with plans to add another 1,500 units over the next several years.  As the developer for sister-company Merrill Gardens, Pillar has added over 3,000 units to the senior housing portfolio and is currently managing an active development pipeline of over 10 projects.  To-date, Pettit has been involved in over 30 development projects with a combined total cost in excess of $2 billion. 

Pettit currently serves on the Board of Directors for the Washington Multi-Family Housing Association (WMFHA).  He was named to the Puget Sound Business Journal 40 Under 40 Class of 2017 and the Urban Land Institute 40-Under-40 Class of 2016.  He also received the Multi Family Executive Rising Star of the Year Award in 2013 and is a former member of the National Investment Center for Seniors Housing Future Leaders Council and the Urban Land Institute’s Center for Sustainable Leadership program.  Pettit holds a B.A. in Economics from Hamilton College, and an MBA in Finance from the Foster School of Business at the University of Washington.

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Billy Pettit, President of Pillar Properties in Seattle, Washington

President
Billy Pettit

Billy Pettit is responsible for the strategic planning and growth of the company and maintains oversight of Pillar’s operations and development teams.  Under his leadership, Pillar Properties has flourished and the company has been recognized with numerous awards. The company’s explosive growth has led to seven consecutive appearances on the Puget Sound Business Journal’s annual list of the Top 100 Fastest Growing Private Companies, as well as five consecutive appearances on the INC 5000 List of America’s Fastest Growing Private Companies.  Based on team member satisfaction, Pillar has been recognized as one of Washington’s Best Workplaces by The Puget Sound Business Journal four times and also by Seattle Business Magazine twice.  Pillar has also received national recognition with six consecutive top-five rankings, twice finishing number one overall, on the annual resident satisfaction survey conducted by SatisFacts.  Pillar Passions, the company’s philanthropic initiative, received the Multifamily Executive Community Service Award for 2016.

Pillar Properties currently has a portfolio of more than 1,800 apartment units throughout the Puget Sound region, with plans to add another 1,500 units over the next several years.  As the developer for sister-company Merrill Gardens, Pillar has added over 3,000 units to the senior housing portfolio and is currently managing an active development pipeline of over 10 projects.  To-date, Pettit has been involved in over 30 development projects with a combined total cost in excess of $2 billion. 

Pettit currently serves on the Board of Directors for the Washington Multi-Family Housing Association (WMFHA).  He was named to the Puget Sound Business Journal 40 Under 40 Class of 2017 and the Urban Land Institute 40-Under-40 Class of 2016.  He also received the Multi Family Executive Rising Star of the Year Award in 2013 and is a former member of the National Investment Center for Seniors Housing Future Leaders Council and the Urban Land Institute’s Center for Sustainable Leadership program.  Pettit holds a B.A. in Economics from Hamilton College, and an MBA in Finance from the Foster School of Business at the University of Washington.

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Diana Norbury, Senior Vice President of Multifamily Operations at Pillar Properties in Seattle, Washington

Senior Vice President of Multifamily Operations
Diana Norbury

Diana Norbury is responsible for Pillar Properties multifamily portfolio with a focus on operational and financial performance. Her passion lies in combining superior talent management with technology and innovative solutions to create the best possible resident experience. Since joining Pillar, her focus and efforts have encompassed the refinement of revenue management and business intelligence practices, talent management and education, operational systems implementation and training, lease-up and marketing strategies and the development of company policies and procedures for the growing portfolio. The superior team she has assembled at Pillar Properties speaks to her strength in attracting and retaining talent and mentoring them into future leaders.

With over 18 years of experience, her tenure includes portfolio management of multifamily rental communities and condominiums in a number of markets throughout the U.S. She is also an IREM Certified Property Manager, serving on the local chapter's executive council as Vice President of Education as well as serving as a member at large on the National Education and Product Knowledge Committee. IREM honored Norbury by naming her the 2018 CPM of the Year.

Norbury holds a B.S. in Management from the Georgia Institute of Technology with a minor in Organizational Psychology and Marketing.

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Senior Vice President of Multifamily Operations
Diana Norbury

Diana Norbury is responsible for Pillar Properties multifamily portfolio with a focus on operational and financial performance. Her passion lies in combining superior talent management with technology and innovative solutions to create the best possible resident experience. Since joining Pillar, her focus and efforts have encompassed the refinement of revenue management and business intelligence practices, talent management and education, operational systems implementation and training, lease-up and marketing strategies and the development of company policies and procedures for the growing portfolio. The superior team she has assembled at Pillar Properties speaks to her strength in attracting and retaining talent and mentoring them into future leaders.

With over 18 years of experience, her tenure includes portfolio management of multifamily rental communities and condominiums in a number of markets throughout the U.S. She is also an IREM Certified Property Manager, serving on the local chapter's executive council as Vice President of Education as well as serving as a member at large on the National Education and Product Knowledge Committee. IREM honored Norbury by naming her the 2018 CPM of the Year.

Norbury holds a B.S. in Management from the Georgia Institute of Technology with a minor in Organizational Psychology and Marketing.

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Diana Norbury, Senior Vice President of Multifamily Operations at Pillar Properties in Seattle, Washington
Scott Haines, Senior Vice President of Development and Maintenance Operations at Pillar Properties in Seattle, Washington

Senior Vice President of Development and Maintenance Operations
Scott Haines

Scott Haines is responsible for the oversight of all construction and development for both Pillar Properties and sister company Merrill Gardens. In the past 12 years he has overseen the construction and development of over 30 new projects totaling in excess of one billion dollars. Haines leads the teams from development through construction at each of these projects, managing the architects, consultants and contractors throughout the duration of every phase of construction up to delivery. He is also responsible for setting the direction and leading Pillar’s in-house development and construction managers.

Haines oversees and manages all plant operations for the existing Pillar Properties portfolio, including residential, retail and office space. He is also responsible for managing all capital improvement processes for the portfolio. Haines developed an aggressive maintenance program for all Pillar Properties teams with the goal of providing service to residents as quickly as possible. As a result, his property teams have been ranked best in the country by SatisFacts for six years in a row based on resident feedback.

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Scott Haines, Senior Vice President of Development and Maintenance Operations at Pillar Properties in Seattle, Washington

Senior Vice President of Development and Maintenance Operations
Scott Haines

Scott Haines is responsible for the oversight of all construction and development for both Pillar Properties and sister company Merrill Gardens. In the past 12 years he has overseen the construction and development of over 30 new projects totaling in excess of one billion dollars. Haines leads the teams from development through construction at each of these projects, managing the architects, consultants and contractors throughout the duration of every phase of construction up to delivery. He is also responsible for setting the direction and leading Pillar’s in-house development and construction managers.

Haines oversees and manages all plant operations for the existing Pillar Properties portfolio, including residential, retail and office space. He is also responsible for managing all capital improvement processes for the portfolio. Haines developed an aggressive maintenance program for all Pillar Properties teams with the goal of providing service to residents as quickly as possible. As a result, his property teams have been ranked best in the country by SatisFacts for six years in a row based on resident feedback.

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Build something remarkable graphic from Pillar Properties in Seattle, Washington