Assistant Property Manager

Pillar Properties has an exciting opportunity available for an Assistant Property Manager to join our team at our brand new development in Tacoma, The Lex!

Please email your resume to to start the process!

The Assistant Property Manager is critical to our success and assists in all operational and financial aspects of their property. In addition to assisting the many dynamics of managing a fast-paced, constantly evolving environment, your day-to-day will focus on the rental payment process and collections through keen organization, building trust with residents, and superior follow up. 

This role supports the property manager in all aspects of supervising a team and building foundational leadership skills.  

Who We Are
Pillar Properties is a privately-owned family property developer, owner, and operator with a proud history of success. Our approach is unwaveringly human, treating every relationship like family. Pillar Properties is a remarkable place to build your career.

We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For AND the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020, 2021).

What You'll do

  • Facilitate leasing, collections, resident services, maintenance, information reporting and compliance with all company policies
  • Manage the rental collection process and ensures adherence to all policies regarding financial responsibilities
  • Demonstrate a positive, professional, and client-oriented attitude about the company with coworkers, residents, vendor partners, and the public, whether contact is by mail, telephone, or in person. Constantly strive for improvements in work process and results to better meet company goals
  • Direct the day-to-day activities and property operations as assigned, or when Property Manager is not on site
  • Work within operating income/expense budgets and capital budgets for operating the property, cash flow requirements and leasing strategy
  • Make recommendations to enhance the bottom line performance of the community
  • Assist in administering leases, reviewing tenant billings, analyzing lease charges, enforcing resident compliance and performing landlord obligations as directed by the Property Manager
  • Assist with the legal process for non-compliant residents in accordance with court order and directions from legal counsel and company leadership
  • Maintain complete and accurate property files and records, according to company policies, with an emphasis on documentation for future reference
  • Help facilitate great resident relations and coordinate requests for repairs and maintenance, understanding of rent charges, lease issues and other tenant concerns
  • Establish and maintain collaborative working relationships between properties, other company team members, and particularly with other members of the property team
  • Keep abreast of new technologies, systems and procedures related to property management and perform related duties efficiently. Travel as assigned between local properties, if applicable

What You Bring

  • Two years’ work in leasing or assistant property management preferred
  • Ability to work a flexible work schedule with regular and timely attendance
  • Must have good knowledge of residential real estate including a broad understanding of finance, leasing, legal, marketing, construction, and the tenant relations requirements of managing a mixed-use property
  • Ability to learn and utilize accounting, leasing, and other applicable software, technology, and social media.
  • Strong written and verbal communications skills. Must be able to present ideas in a clear, concise, understandable, and organized manner.
  • Ability to exercise judgment and discretion is critical to success. Must be professional at setting priorities and coping with competing demands.
  • Ability to work independently. Must be able to take on the role of acting Property Manager when the Property Manager is not present. Must also have the ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through.
  • Strong analytical skills with the ability to self-assess for accuracy and identify alternative scenarios.
  • Self-starting personality that can work well with limited direction.
  • Adaptable with ability to manage multiple priorities and meet deadlines.
  • High-energy, motivated and driven.
  • Comfortable in an entrepreneurial culture that places a premium on performance.
  • Demonstrate intellectual curiosity; seeks new approaches and challenges that contribute to success at both an individual and team level.
  • Strong sense of integrity and ethics.

What We Offer

  • Fun, family-oriented work environment in a stable, growing company
  • Diverse, equitable, and inclusive culture that creates a true sense of belonging
  • Industry leading base pay plus monthly and annual performance bonuses
  • Vacation and Personal Time starting at 15-days per year, plus paid company holidays
  • Comprehensive medical, dental and vision, flexible spending accounts, as well as life insurance benefits
  • Generous company matched 401(k)
  • 20% housing discount at any Pillar Properties community
  • Wellness Plan that includes $600 annual reimbursement and Fitbit (or equivalent) device reimbursement
  • Cell phone reimbursements
  • Paid Designations and company-sponsored training
  • Opportunities for advancement and a focus on promoting from within

We are a cutting-edge company with high standards for quality. We believe that the next innovative move by Pillar can come from anywhere in the company. All voices contribute to our internal mantra of being Quietly Awesome and that drives us to Build Something Remarkable in all aspects of our business.

If you are seeking deeper connections within the industry and are passionate about helping us operate the best apartment homes in the Puget Sound area, we want to talk to you!

Please email your resume to to start the process!

Drug testing and background checks are an employment requirement.

Pillar Properties is an Equal Opportunity Employer.