Assistant Property Manager

Pillar Properties has an exciting opportunity available for an Assistant Property Manager to join our team at The Maverick in the heart of downtown Burien!

The Assistant Property Manager will be responsible for assisting in all operational and financial aspects of their property and meeting company goals in those areas through effective management of rental payments and accounting records for residential accounts.

They will perform any combination of routine calculating, posting, and verifying duties to process resident rental payments and manage collections procedures. Additionally, they will assist with the leasing, marketing, and resident relations for the community as well as assist with oversight and direction to the operations team. Adherence to a customer service philosophy by providing excellent customer service to Team Members and residents is paramount.

Please email your resume to careers@pillarproperties.com to start the process!

We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For and the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020). We are also honored to be recognized as the Family Business of the Year and we have been on the list of the Fastest Growing Private Companies in Washington State for the past six years.

Essential Duties and Responsibilities

  • Facilitate leasing, collections, resident services, maintenance, information reporting and compliance with all company policies.
  • Manage the rental collection process and ensures adherence to all policies regarding financial responsibilities.
  • Demonstrate a positive, professional, and client-oriented attitude about the company with coworkers, residents, vendor partners, and the public, whether contact is by mail, telephone, or in person. Constantly strive for improvements in work process and results to better meet company goals.
  • Direct the day-to-day activities and property operations as assigned, or when Property Manager is not on site.
  • Work within operating income/expense budgets and capital budgets for operating the property, cash flow requirements and leasing strategy.
  • Makes recommendations to enhance the bottom line performance of the community.
  • Assist in administering leases, reviewing tenant billings, analyzing lease charges, enforcing resident compliance and performing landlord obligations as directed by the Property Manager.
  • Assists with the legal process for non-compliant residents in accordance with court order and directions from legal counsel and company leadership.
  • Maintain complete and accurate property files and records, according to company policies, with an emphasis on documentation for future reference.
  • Coordinate with the Property Manager regarding collection and documentation of all revenues following lease obligations of residents and the company’s policy on accounts receivable. Collect delinquent accounts promptly and reports on delinquency monthly.
  • Help facilitate great resident relations and coordinate requests for repairs and maintenance, understanding of rent charges, lease issues and other tenant concerns.
  • Establish and maintain collaborative working relationships between properties, other company team members, and particularly with other members of the property team.
  • Keep abreast of new technologies, systems and procedures related to property management and perform related duties efficiently. Travel as assigned between local properties, if applicable.

Job Qualifications

  • College degree or equivalent working experience preferred.
  • Two years’ work in leasing or assistant property management preferred.
  • Ability to work a flexible work schedule with regular and timely attendance
  • Must have good knowledge of residential real estate including a broad understanding of finance, leasing, legal, marketing, construction, and the tenant relations requirements of managing a mixed-use property
  • Ability to learn and utilize accounting, leasing, and other applicable software, technology, and social media.
  • The ability to assist in developing budgets and operating forecasts. May assist in determining causes for deviations from financial plan and may provide recommendations to the Property Manager on needed action plans.
  • Strong written and verbal communications skills. Must be able to present ideas in a clear, concise, understandable, and organized manner.
  • Ability to exercise judgment and discretion is critical to success. Must be professional at setting priorities and coping with competing demands.
  • Ability to work independently. Must be able to take on the role of acting Property Manager when the Property Manager is not present. Must also have the ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through.
  • Strong analytical skills with the ability to self-assess for accuracy and identify alternative scenarios.
  • Self-starting personality that can work well with limited direction.
  • Adaptable with ability to manage multiple priorities and meet deadlines.
  • High-energy, motivated and driven.
  • Comfortable in an entrepreneurial culture that places a premium on performance.
  • Demonstrates intellectual curiosity; seeks new approaches and challenges that contribute to success at both an individual and team level.
  • Strong sense of integrity and ethics.

As part of our commitment to health and safety, all Pillar Properties employees must be fully vaccinated except as necessary to accommodate a disability or religious belief, candidates will be required to show proof of COVID-19 vaccination (e.g., a copy of a vaccine card or other similar official document confirming vaccination status) prior to their first day of employment.

Pillar Properties is the place to work for people who want to learn and grow with a cutting-edge company. Our focus is on providing a Quietly Awesome experience at every level for our residents and team members with our commitment to customer service and innovation. We are a growing company with opportunities for advancement and we are looking for people who are enthusiastic and passionate about helping us operate the best apartment homes in the Puget Sound area.

If you are a passionate, high energy, customer service driven professional in the property management field, please email us at: careers@pillarproperties.com to start the process!

Pillar Properties is an Equal Opportunity Employer.