Pillar Properties has an exciting opportunity available for a Resident Services Manager to join our team at The Lyric, our Seattle property!
Please visit Blake Rian Consulting to being the application process!
We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For AND the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020).
We are also honored to be recognized as the Family Business of the Year and we have been on the list of the Fastest Growing Private Companies in Washington State for the past six years.
RESPONSIBILITIES:
The Resident Services Manager is responsible for serving as the first point of contact and assisting residents at each property with individual and customized services. They are a key player in the resident experience and life cycle. Adherence to a customer service philosophy by providing excellent customer service to Team Members and residents is paramount. Delivering a Quietly Awesome experience at all levels and every encounter on a daily basis.
SCHEDULE: Tuesday – Saturday 9:00 AM – 6:00 PM
QUALIFICATIONS:
- High School Diploma or GED required
- 1 Year of Experience in hospitality, service, or property management preferred
- Creative thinking – develops, designs, creates new applications, ideas, relationships, or systems
- Strong organizational, planning and work prioritization skills
- Documentation/Record keeping skills
- Great communication skills – interactions with residents by telephone, in persona and use of electronic media
- Ability to multi-task
- Attention to detail
- Knowledge of event planning
- Self-starting personality that can work well with limited direction
- Knowledge of Microsoft Office Suite required and experience with YARDI
- Strong project management skills; results-driven focus and approach
- Adaptable with ability to manage multiple priorities and meet deadlines
- Great problem-solving skills.
If you are a detail oriented, outgoing, motivated, customer service driven professional, please visit Blake Rian Consulting to being the application process!
Pillar Properties is an Equal Opportunity Employer.
