Pillar Properties has an exciting full time opportunity available for a customer service driven Resident Services Specialist to join our team at The Maverick, our newest property in Burien! Please visit this LINK to start the online application process!
Pillar Properties is on the 2017 and 2018 list of Seattle Business Magazine’s Washington's Best Companies to Work For AND the 2018 Puget Sound Business Journal roster of Washington's Best Workplaces.
Serving as the first point of contact for the property, the Resident Services Specialist is responsible for assisting residents with individual and customized services and is a key player in the resident experience and life cycle. Adherence to a customer service philosophy by providing excellent customer service to Team Members and residents is paramount.
The Resident Services Specialist serves as the first point of contact via email, phone and in person, for resident inquiries, general conflict management, maintenance requests, reservation questions, or general community needs and ensures that the appropriate team member is looped in to ensure resolution. The RSS will maintain a constant presence and availability in the leasing office to assist residents with reservations, recommendations and deliveries; delivering a Quietly Awesome experience at all levels and every encounter on a daily basis.
SHIFT: Monday, Tuesday, & Friday: 9 am to 6 pm; Saturday & Sunday, 10 am to 5 pm
- High School Diploma or GED required
- Prior experience in a sales and/or customer service environment required
- Strong communications skills, both verbal and written
- Ability to provide exceptional customer service
- High energy, attention to detail and a positive attitude are a must!
Pillar Properties is the place to work for people who want to learn and grow with a cutting edge company. Our focus is on providing a Quietly Awesome experience at every level for our residents and team members with our commitment to customer service and innovation. We are a growing company with opportunities for advancement and we are looking for people who are enthusiastic about helping us manage the best apartment homes in the Puget Sound area.
If you are a detail oriented, customer service driven professional, please go to LINK to start the online application process.
Pillar Properties is an Equal Opportunity Employer.